FAQ
About Product:
1.What types of watch accessories does Kyros offer?
KYROS offers a diverse range of watch accessories, including premium watch roll, watch tray, watch pouch & watch stands, all designed to care for your time piece.
2.Are Kyros watch accessories compatible with all watch sizes and styles?
KYROS watch accessories are designed to be highly versatile and compatible with a wide range of watch sizes and styles, ensuring a perfect fit for your watch.
3. What materials are used in Kyros products?
KYROS products are crafted using top-quality materials such as genuine leather, stainless steel, and premium textiles, ensuring durability and a luxurious feel.
4. Do Kyros accessories come with any warranties?
Yes, KYROS stands behind the quality of our products. Each KYROS accessory comes with a limited warranty, ensuring your peace of mind and satisfaction.
5. Can I customize or personalize Kyros products?
Currently, we do not offer customization or personalization options for our products, but we continually explore new ways to cater to our customers' preferences.
6. Are Kyros products environmentally friendly or sustainably sourced?
KYROS is committed to sustainability and ethical sourcing. We strive to minimize our environmental impact and ensure our products meet high-quality standards.
7. How do I care for and maintain my Kyros watch accessories over time?
Detailed care instructions are provided with each KYROS product. Regular cleaning and proper storage will help maintain the quality and longevity of your accessory.
8. Do Kyros products come with any special packaging or gift options?
Yes, KYROS products are elegantly packaged, making them a perfect gift choice. You can explore our gift options on our website.
9. Are Kyros products cruelty-free?
Yes, KYROS is committed to ethical practices. Our products are crafted without the use of animal cruelty.
10. Where can I purchase Kyros watch accessories?
KYROS watch accessories are exclusively available on our official website, Kyros Store & Amazon.
About Shipping:
1. Where does Kyros offer shipping to?
KYROS offers shipping to select countries globally. Please check our website for the list of countries we currently serve.
2. What are the shipping costs and delivery times?
Shipping costs and delivery times may vary depending on your location. You can find specific information on our website during the checkout process.
3. How can I track my package once it's been shipped?
After your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package.
4. Do you offer international shipping, and what are the associated import duties and taxes?
Yes, we offer international shipping. Import duties and taxes may apply and are the responsibility of the recipient. Please check with your local customs office for specific details.
5. What should I do if there are delays or issues with the delivery of my package?
In case of delivery issues or delays, please contact our customer support team through the contact information provided on our website.
Return:
1. What is Kyros' return policy?
KYROS has a hassle-free return policy. Please refer to our Returns page on the website for detailed information on how to initiate a return.
2. Can I exchange a product for a different item within the Kyros collection?
Currently, we do not offer direct exchanges. However, you can initiate a return and place a new order for the desired item.
3. What is the procedure for returning a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team immediately. We will guide you through the return process.
4. How long does it take to process a refund for returned items?
Refunds are typically processed within a few business days after receiving the returned item. The exact timeline may vary depending on your payment method.
5. Are there any conditions for accepting returns, such as the product being unused or in its original packaging?
Yes, for a smooth return process, please ensure the product is unused and in its original packaging, with all tags and accessories included.
Contact:
1. How can I contact Kyros customer support?
You can reach out to our dedicated customer support team through the contact information provided on our website's Contact Us page.
2. Can I contact Kyros through social media platforms, and if so, which ones?
Yes, you can connect with KYROS on social media platforms such as Instagram, Facebook, and Twitter. We welcome your inquiries and feedback on these platforms.